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by alex tonkins | May 30, 2017

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“We’re delighted with our hut. The craftsmanship is faultless and it looks and feels fantastic. It’s a really nice extension to the family home and garden. George and Will have been a pleasure to deal with from start to finish – they’re extremely flexible, responsive and serve their customers with total honesty and integrity.”

Adrian Hall

Dear Blackdown Shepherds Hut Team - and what a Team!

To start with, Thankyou for my beautiful Shepherds Hut.

From Conception to Construction to Completion it has been a huge success - interwoven with great Communication.

Your attention to detail and being open to new ideas, but still keeping to the ethics of a working Hut is wonderful. - Harry the cat will be for ever greatful for his personal entrance - but will not thank me unless I construct a means of getting up and down!!!

The hamper of traditonal Somerset goodies was a very touching and well thought out touch - thankyou.  Shared out with new neighbours and strangers who helped out on delivery day - My Shepherds Hut has attracted a steady stream of interested passers by - may be you should give me a bundle of Blackdown complement slips I can give interested people? - A Shepherds Hut warming party is in the pipe line - will let you know.

Thankyou again and it still gives me a BIG smile!!!!

Andy and Sue

Afternoon, I hope all is well.

I am very sorry for any delay in reverting to you on the testimonial which in no way is a reflection of what we feel about the hut!!

As you know when we first met I was sceptical about whether a hut would be even possible in my preferred location, never mind practical and I also had to convince Lisi that it was sensible present to myself. We had been looking at a rival company’s brochure and had pretty much dismissed the venture.

By chance we came across Blackdown and on a free weekend thought we would drop in, just to see. From the outset, the quality of the product on display and the options available reignited my excitement at the prospect. However it was your can do attitude and friendly optimism that really assuaged our concerns and persuaded us to proceed.

Throughout the design and build programme nothing appeared to be too much trouble for you and your enthusiasm ensured that we really enjoyed the process. Even Lisi was won over!!

The big test was really the delivery and managing to instal the hut giving the big logistic difficulties of the site. This went without, so far as I could see, any hitch and was an achievement in its own right.

Six months on the hut is a huge asset to our life and lifestyle. It was thoroughly enjoyed throughout the summer and now that the winter is here, with a small heater installed, it provides a luxurious retreat and haven from TV soaps and dancing programmes! I cannot begin to praise how much added value the hut has given us as well as being a pleasure for just ourselves but also for entertaining friends and neighbours. In short, the hut has proved a brilliant and unqualified investment success. Many thanks to you and all the Blackdown team with whom it was a real pleasure to work.

We wish you all the very best for a very successful future. It is well deserved.

Kind regards.

Jon and Lisi

All I really want to convey is that we are absolutely delighted with our Blackdown Shepherds Hut.  It is exactly what we were looking for, and the service provided by Jamie, Alan and crew from start to finish was first class.  Need I say more?

Best wishes

Rosamund Moynan

The shepherds hut arrived a few weeks ago and fits into the farm as if it was always meant to be there.

It is so cosy and wonderful for get togethers with friends or for moments of peace and quiet

Everything from our first meeting with the Blackdown boys went according to plan. The hut was everything we wanted and dreamed it to be with personal touches added to make it special to us. It was delivered on time and beautifully finished

It is due it's big day in August for a charity BBQ when awning will be on full display balloons and all

Thanks

Dag and Angela Billington

Dear Alan, George and Will,

 

Just a brief note to thank you all very much for the care, attention and detail you all expressed throughout the process of my purchase of your amazing product! I think you could tell that I was happy...

 

I know you need a few lines for PR purposes, but I'm struggling to find words and phrases that are not cliché.

"Completed and delivered on time"

"Exceptional customer service"

"Exceptional craftsmanship"

"Superb traditional product, made for the modern day romantic"

"Care and attention to detail in all aspects of the order"

"Going above and beyond to accommodate a Saturday viewing"

"An amazing team of warm, friendly and honest people"

 

All the above are absolutely true and yet still fail to express my own personal satisfaction. I will recommend you wherever I can, such a shame that I will only need the one!.... Would have loved to have done business with you again one day.

 

Anyway....before you can't get your heads through your barn doors.....I thought I'd send you a few of the pics I took, they may be good enough for your website.... Ill sent them in separate mails as they will be easier to up/download.

 

Thanks again, and I wish you all well for the future...

Brigette Harvey

Dear Al, Will, George, Bridie and all the other lovely people at Blackdown who had a hand in making my beautiful hut,

 

I ordered my hut (affectionately known as Jabba - yes, yes, I know it's not a pretty name, but it just sort of stuck…) back in June, after my sisters persuaded me that I needed to have a room of my own to escape to. It was an indulgence that I felt a little guilty about but, as soon as I stepped over the Blackdown threshold, I was smitten. All my requests were listened to and worked into what has become the most delightful sanctuary that anyone could wish for.

 

I wanted to use a 12v battery system which hadn't been done before, but it was never a problem and the whole thing was incorporated into the design so that it is easy to use and just as I wanted.

 

My delivery date was 6th August and I was so excited except that I was nursing a terminally ill relative in Cornwall at that time. Sadly, I was unable to be there for Jabba's arrival but she was there waiting for me when I returned after two close family deaths within a week. Since then, she has been my sanctuary, my project and my joy and delight.

 

I have spent many happy hours deciding on the colour scheme and getting things in place to make her truly mine. The last bit of the jigsaw arrives on Wednesday when I will send you some pictures of Jabba as she is now.

 

Eventually, I am hoping to be able to sit and write my best-seller in there with the dogs lounging in front of the stove but, for now, I just go and sit and reflect on the world and find a quiet that is absent in my everyday life. Even when the wind and rain are unleashing another battering on us, I wander down in my wellies, light the stove, shut the door and forget the world.

 

How lucky am I? and how clever are all of you at Blackdown?

 

Thank you, thank you, thank you for designing and building this little home. You are all so good at what you do and I hope that Blackdown goes from strength to strength in the years to come.

 

With love and best wishes and the happiest of Christmases to you all

Jo Simpson

Dear George and William

I wanted to say thank you for the self build you recently delivered, it has gone together well. I am very happy with my new shepherds hut, it is finished to a high standard. Because access was an issue the self build was my only option, I have enjoyed the process and now have a great product

Yours Sincerely

P. Baxter

Dear William and George,

When we moved into our new home, a 4 bedroom barn conversion in South Devon, I was expecting to have to use the guest bedroom as my home office (very inconvenient when you live in a holiday location with a lot of friends who want to visit). We considered our options which were to either extend into the loft (too expensive) or put a suitable pod/wooden shed in the garden (when I say suitable I mean it would need to blend into the surroundings). During my internet searches for ‘Garden Offices’ I found a few references to Shepherds Huts – something I had not even considered. The more I looked into the idea of a Shepherds Hut the more the idea appealed, especially when I found the Blackdown Shepherds Hut web site with your options to customise the build to exactly meet my requirements.

After visiting you and seeing an example for myself I was hooked and following a few very helpful conversations with yourselves we agreed on the design and delivery date. You were kind enough to send me some photos during the build phase and welcomed me to come and see for myself – great for giving me confidence of the high quality of materials and workmanship!

The actual delivery was painless and following connecting the Hut to the mains the following day I was able to move straight in, meaning we were able to free the spare room for its intended purpose just in time for our first visitors the following weekend – perfect timing!

Well I have now well and truly settled into my new Shepherds Hut and can confidently say it was the right decision (probably half the price of extending into the loft and delivered in half the time). We have the Shepherds Hut located to the side of our house where it already looks as if it was always meant to be there and has become a well known and admired landmark in the local village!

Thank you so much for building and delivering such a high quality product – if ever you have a prospective customer that lives in Devon, feel free to refer them to me!

Peter Sheard

We were thinking of buying a Shepherd’s Hut and pursued our investigations with Blackdown Shepherd’s Huts, we went through their very detailed Website to make our enquiries.  We decided to take a look at these Huts down at their lovely premises near Ilminster, Somerset.  We were met by George who was extremely helpful and with his help and advice we decided to take the plunge and Dolly Blue as we have named her evolved!  What a beauty, everyone who wants to come and visit to see her absolutely loves her.  They all say the same thing, that the class of build and the attention to detail both inside and outside the Hut is first class.  We were told that it would take 10 weeks from start to finish to build her and my goodness we had a date and they were spot on!  In the meantime we were in regular contact with Blackdown, as our specification was important to them to get right, nothing was too much trouble, even when we asked for a chimney just to make her look even more authentic.

 

We weren’t disappointed on the day of arrival, she looked magnificent, it was so exciting.  Where Dolly the Shepherd’s Hut was finally going to rest (for longer than we shall be around), the guys were so careful about how she was sited in her own little garden, ours by the way is not a simple garden to negotiate, but they took such care.  She looks wonderful!

 

We have now set up a very successful Bed and Breakfast, Dolly has a superb king size double bed, beautifully designed and made by professional joiners, she has lovely soft country bed linen.  Her inside is just beautiful, a really super en-suite shower room, built in toilet and wash hand basin and a lovely sitting area and the floors are of a beautiful oak.  We are just thrilled with her, she is a dream come true and we just hope that all our B & B visitors have a really relaxed and comfortable time and enjoy her just as we do.  We even sit down in her and enjoy the beautiful interior with a cup of tea and realise how lucky we are!!

 

Many Many thanks you guys at Blackdown, for giving us such a beautiful Shepherd’s Hut, you have worked so hard and you deserve every success with your business, absolutely wonderful!!

 

++++++++

 

If you would like to spend 1 night or more on the edge of the New Forest and enjoy Dolly Blue the Shepherd’s Hut  please contact us on:  01425 472876 or e-mail: 01425 472876, lovely full English breakfast included.

Martine & Ivor Hallett

From our very first contact with the friendly and helpful staff at the workshops, right through to the incredibly professional and speedy delivery of our gorgeous hut, it was clear to us that we were going to enjoy every minute of our Blackdown experience. Our search for the perfect outdoor studio has been completely realised by the marriage of practical, solid and dependable construction to subtle design and meticulous craftsmanship. Every detail - from the oak steps, the choice of light fittings, the immaculate joinery, the beautiful paintwork down to the placement of the windows and shelves - fits together perfectly to create a harmonious work space that suits us perfectly. Our only problem is trying to decide whether we prefer it best cool and flooded with light in the summer, or snug and cosy with the stove in the winter!

Best wishes and thanks again,

James Driver and Nicky Hudson

I hope you are well.

I have been meaning to write ever since you delivered our beautiful hut, and somehow the time has just disappeared!

 

Your attention to detail and being open to new ideas, but still keeping to the ethics of a working Hut is wonderful. - Harry the cat will be for ever greatful for his personal entrance - but will not thank me unless I construct a means of getting up and down!!!

The hamper of traditonal Somerset goodies was a very touching and well thought out touch - thankyou.  Shared out with new neighbours and strangers who helped out on delivery day - My Shepherds Hut has attracted a steady stream of interested passers by - may be you should give me a bundle of Blackdown complement slips I can give interested people? - A Shepherds Hut warming party is in the pipe line - will let you know.

Fiona Beresford

Dear All,

 

After a very hectic week, filled with New Forest Show and people admiring my new purchase, I finally have a few minutes to let you know all about it.

 

Having visited your workshop, Steve, Sue and I expected top quality workmanship – and, of course, that is exactly what you delivered.  It was a delight watching the faces of other friends and family as they made a tour of our new hut.  Everyone thinks it is just brilliant – even those who compared it to a very pretty or ‘twee’ hut that was at the show.

 

We think the thing that stands out is your use of best quality materials on which to show-case your top quality skills.  So we get the best of both.

 

This hut will outlive me and hopefully be a joy for the family for very many years to come.

 

Very many thanks for your unusual attention to detail, both in construction and the ongoing contact through the build period.

 

With best wishes

Heather Gould

Hi George, Will and the team

 

We are really enjoying our lovely hut - a great space to think and relax. I have held a session of our French conversation group in the hut, woodfire burning, coffee pot and French apple flan - lovely and everyone loved the hut

 

Regards

Chris (Hannington)

Dear Hut Makers,

 

Please find attached 3 photos in 3 emails. The hut has been greatly admired and has had regular use for entertaining friends. Not sure if it is the cozy atmosphere but wine consumption massively increases if we dine “in-hut”.

 

Hope you are prospering.

Richard & Michelle Hanson

We desperately needed a guest bedroom but an extension was unaffordable and  couldn’t be planned and completed in the few weeks I was aiming to take off work between two jobs.  I was also looking for something worthwhile that I could do within this time and a Shepherd Hut seemed the perfect solution. Of course there were plenty of jobs that could or should have been done in or around the house but most of these were either too big or too boring to consider.

We did look at other companies some of which do offer cheaper huts but kept coming back to Blackdown , the traditional oak chassis and cast iron wheels supported a level of quality  not matched by most other manufacturers. This combined with the option to build the hut myself made the choice straightforward.

A visit to the workshop confirmed what I had read. The hut being finished at the time was stunning and the quality of materials and workmanship was excellent.  We settled on a 16 ft hut with oak chassis .  I was also extremely pleased when Will agreed to let me work for them for free for a few days , I even promised not to chop my fingers off.

I took delivery of the hut as a complete self build in February and it took me about a month to complete, working on it most week days. You might be quicker but I would plan on allowing that sort of time. If you can only spend evenings and weekends then it will take a bit longer but the result will be worth it.

Even having spent some time working with the extremely helpful and professional team at the workshop, I still ended up calling and texting with various technical questions some daft and some not so daft.  The support throughout has been fantastic with my calls always quickly and helpfully answered .  The quality of the materials is superb.  The oak flooring, for example with its  mix of board widths has produced a stunning  result , the boards could have all been the same width but it would not look as good  and this shows the degree of thought that has gone in to producing these huts. The quantities were right with just enough over to allow me to correct the odd mistake here and there.

The result is a great looking hut which will last, it is incredibly warm and comfortable and far too good for guests.  A stolen night in the hut is like I night on holiday.  Finished and ready for our guests  The first  morning, with our guests still  asleep.

I would just like to say that I have no conflict of interest and no financial involvement with Blackdown Shepherd Huts unless you count me paying them for a hut. So everything above is based on my experience of dealing with Will and George and I believe they deserve to do well.

 

Richard Miles

Just wanted to follow up with you after the delivery of our hut.

 

It has been an absolute pleasure to have worked with you and the Blackdown team in getting our hut from initial concept through to delivery. Going way back to the end of last year where we were first inspired on our visit to your workshops to this month when those decisions were realised in what is a really beautiful additional room. We have been really busy with the other surrounding areas of the hut to finalise the inside decoration but just looking at each detail in and around the hut I appreciate your high standards of workmanship.

 

  1. Thanks for the hamper. A kind thought. We have nearly munched through the whole of it already.

Howells' family

Having taken delivery of our Shepherd's hut, we are just writing to say how thrilled we are. Great thought has been given to both the practical and the aesthetic details, making it a delight to use. But more importantly, we want to thank you for the amazing service you gave to us. We approached several companies and we selected Blackdowns because of the willingness to try new approaches that you showed. The choice was justified - from thinking about other cladding, to a new size of stove, to a different bed configurations and even to placing it on a tricky site. You work through it all with great cheerfulness, delivering on time and to budget. Many thanks!

Ben and Kate Clarke

hi alan

 

just to say a big thank you to the team for getting the two huts in place on site yesterday. great effort. they look amazing.

we are very very pleased with them.

thank you also for the surprise of a hamper that was really not necessary but very much appreciated.

 

we have so far taken all our guests over to shown off the completed hut and they were all very impressed.

we will let you know how we get on booking them out.

 

will keep in touch re the third and fourth orders.

best regards

tim and simon kemp

Dear George

 

We're absolutely delighted with the hut and it looks as pretty as a picture in the back garden.  I've levelled it on sleepers and it sits there right at home.  Our thanks to you, Will and your team - great job.  Many thanks also for the hamper which was kind of you and much appreciated.

 

Kind regards

Jonathan and Louise Lawton

As soon as I took delivery of my Shepherds hut/studio I had many, many compliments from my neighbours about the quality of workmanship and design.  It is a lovely cosy environment to work in.  I have spent many happy hours in there already.

Both Will and George were completely supportive and helpful throughout the design and making period, which for me, purely because of problems at my end, lasted far longer than it would do normally. Despite this their attention to detail and reassurance at all times, no matter what I asked them to do, was brilliant. They are two of the most patient and supportive guys who really know their stuff. I looked at many other makers and they were certainly the best by far for me.

Lin Walker, Dorset

The shepherds hut was easy to assemble by 2 people who were able to get the hut weather tight in 5 days with the finishing inside taking approx another weeks work. This was slowed because only weekend work time was available and also having to wait for paint/oil to dry between coats.

The hut was easy to assemble with all the major parts fitting together like a 3D jigsaw puzzle. No specialist tools were required other than those used by a typical DIY person. Some tools could make life quicker and easier such as a chop saw (which I own) and a nail gun (which I don't).

Although supplied as a turnkey kit it gave a great deal of satisfaction to build up the hut to it habitable state. The hut nestles in the garden in a sheltered corner yet in a prominent position. Once inside the double glazing and sheep’s wool insulation cut out all noise from the outside world.  This truly is our little sanctuary.

 

We now sit snug from the weather enjoying the view over the fields full of sheep to the village church about 1 mile away. This is how a 'garden room' should be, Warm, dry and cosy.

Emmerson and Shaen

Many thanks for the delivery yesterday,we are really thrilled with it,& enjoyed the hamper ,this was a lovely surprise  & the little shepherd  figure,so it's well & truly christened with our neighbours.

Please thank Will & his helper for their excellent help in getting hut in correct position,I have been all day putting  personal touches in & pots etc.outside,we will recommend you to everyone as its a real talking point in the Village! My daughter is also interested in having one to let out,so I'm sure you're see us again soon.

Many thanks to you all,

Bob & Liz Parsons

Dear George & William,

 

I’m pleased to tell you that all of our guests are loving the Shepherds hut, and we are already taking bookings for this season coming.

 

We had a photo shoot by the Guardian newspaper a couple of weeks ago – if the editor liked them it may be in the travel pages tomorrow.

 

All is going really well, so we are very happy customers!

 

Here are our snow photos.  The fire was lit, but you can’t really see the smoke.

 

Regards,

Fiona & Catherine Lockyer

For the past 6 years, we have dreamt of owning our Shepherd’s hut, here on our farm on the Mendip Hills. After countless days of research in those six long years and visiting numerous shepherd hut makers, we found Blackdown Shepherd huts here in Somerset.

 

Early one morning in May, we visited George and William with our ambiguous plans, ever since that time, we knew we had found the right shepherd’s hut makers for us, as we progressed through our ambiguous design and increased our requirements, our request‘s were always met with “yes we can do that”. Our self build hut, was on budget, on time, with the help of George and William at Blackdown shepherd’s huts

PHIL RUSSELL

A very wet day and all in for the first fire - we are so excited about our new Hut and are still pinching ourselves that we have it.

 

And champagne for when Claire gets home - will put together something for you when the rain stops with the whole team and fire on :-)

Richard Machin

We ordered a 16 foot by 7foot hut from Blackdown Shepherd Huts with some personal modifications to include a folding double bed, full electrics and lighting and a pair of French doors on one side of the hut.

They delivered to our new house exactly to our deadline, which allowed us to accommodate our Christmas guests. Not only is it functional and beautiful, but their workmanship is of the highest standard and their after sales service can`t be faulted.

They were two of the most pleasant people you could hope to deal with.

Rob and Sandra Stopford

Every event with visit with our beautiful catering shepherds hut people stand and admire. Driving through villages people stand and stare and always smile as we pass by.

Thank you both for your great craftsmanship which is always noticed by our many customers on their way to buying our sussex lamb cooked in our fabulous kitchen. It is so easy

when arriving at an event watching others struggle with their Gazabos we just unhitch drop the legs and have a cup of tea.

We are now approaching some really big events to test us to the limit and see how we cope. The most noticeable thing so far is how cool the shepherds hut stays when we are really busy with all the burners going. The height and brightness within the hut is also great for us cooking. So now boys I just need a living hut and my dream will be complete parked side by side I wont need to drive home each day just stay in my bedroom next door.

 

Thanks to you both for you fantastic work

Simon and Julia Feakes

We cannot speak highly enough of George and Will and the Blackdown team.  We were so impressed with the look and the finish of the huts when we visited the workshop that we ordered one immediately.  Our gorgeous Shepherds Hut has been much admired by many in the village and is used for Bed and Breakfast. Accommodation; we have the 16 ft by 7ft version with en suite shower, sink and toilet.   Their pre and after sales service is really good – nothing is too much trouble.  All our questions were answered swiftly and I have even had e mail conversations with George at 9pm on a Saturday night.  That shows real dedication! The delivery, was bang on the date promised, and although quite tricky to say the least, was done with a smile and we were made to feel it was no trouble at all.  (It was!!!)   Thank you George and Will,  I’m sure your company will grow from strength to strength, you build a great product.

Sue Robson

We cannot speak highly enough of George and Will and the Blackdown team.  We were so impressed with the look and the finish of the huts when we visited the workshop that we ordered one immediately.  Our gorgeous Shepherds Hut has been much admired by many in the village and is used for Bed and Breakfast. Accommodation; we have the 16 ft by 7ft version with en suite shower, sink and toilet.   Their pre and after sales service is really good – nothing is too much trouble.  All our questions were answered swiftly and I have even had e mail conversations with George at 9pm on a Saturday night.  That shows real dedication! The delivery, was bang on the date promised, and although quite tricky to say the least, was done with a smile and we were made to feel it was no trouble at all.  (It was!!!)   thank you George and Will,  I’m sure your company will grow from strength to strength, you build a great product.

Sue Robson

Our hut is soo perfect that time spent indoors in the cottage is reducing and time in our hut is increasing.

We are now waiting expectantly for a significant drop in temperature so we can light the fire.

Happy Days

Best wishes to you all and a big THANK YOU

Peter, Julie and Dax

To Will, George, Alan, Bridie and everyone at Blackdown Shepherd Huts Thank you all so much for your hospitality, advice, help and especially your patience, in helping me (us but mostly me), achieve the dream shepherd hut goal.

It was a pipe dream for more than ten years but within a week of visiting you at Blackdown, was on the way to becoming a reality.

When Will delivered our self-build to Manor Farm back in October it was a wonderful day.  The way he drove in and unloaded it in the barn was almost too exciting, but then it sat there for two weeks until the weather broke and John could make a start.

The villagers of Aust have enjoyed watching it's progress and more than one has expressed an interest so, hopefully, next year you will have them visiting you to place orders.  Milly hasn't got her own shepherd hut yet but it will happen in the new year and when it does I'll send a picture.

And we had a Christmas miracle!  Joy of joys, John arranged for the farmer who rents our land to help him lift the hut into the garden. With just the log burner left to install, we're almost there.

So to all at Blackdown we hope you have a very Hapy Christmas, a healthy and busy 2016 and that you enjoy the travelling George.

Thank you all for making my shepherd hut dream come true in time for Christmas

Jenn, John and Milly, Manor Farm, Aust

We are so happy with our beautiful shepherd’s huts that are now in situ looking out over the sea.  The quality of the workmanship is outstanding and even more impressive now we have them here.

They really are remarkable pieces of craftsmanship from top to bottom.

Nick and I want to thank you all at Blackdown for offering such a superlative service. It has been seamless from start to finish and that’s down to you all - both front of house and in the workshop. Completed by Will and Jamie placing them on site.

Very sad I can’t have one to myself but know that they will be a great addition to all that we offer here at Lydford Farm.

Please pass our sincerest thanks on to everyone involved.

Kind Regards

PS Tell Will he is welcome to come anytime to stay (to fit the cowl and the shelves) as discussed but he might want after 17th as the curtains will be fitted then!  But if they don’t mind the dawn breaking through then anytime .

PPS Thanks for hamper - Stanley likes a bit of cheese

Siân & Nick Barten at Lydford Farm

Dear Everybody,

Just a line to thank you all for our amazing Hut, and sorry we haven’t emailed sooner.  We’ve been enjoying it (and going to work) too much. The hut, christened Trundle, afert a local hill, is just brilliant and splendidly finished.

Thank you all so much.

Best Wishes

Jo and Graham Hockley

Dear Alan & everyone else concerned,

I’ve been meaning to send this message for a week now, but I’ve been somewhat distracted!

I just wanted to say a massive thank you for our truly wonderful new hut.  We absolutely LOVE it, and it has been much admired!

Having been here for a week, and experienced some very interesting weather conditions, our hut is now fully settled in, completely equipped and looking fabulous!

It has been slept in three times already, and I’m beginning to wonder whether our bedrooms will be needed anymore!

I’d also like to thank you for the very professional installation, and of course, for the generous welcome hamper which was a lovely surprise.

I will certainly pass your details on to anybody who asks, and I wish you all the best for your continued business.

Thank you once again,

Kind regards,

Sasha Stead

Dear Alan

Sue and I want to express our immense gratitude to you all at Blackdown for your shepherd's hut that arrived and was installed today so expertly by Will and Jamie. We are more than thrilled - in fact we are to a huge degree bouncing around like little children!! (which at our age is not an easy thing to do ........) Not forgetting the hamper which was so thoughtful!

Thank you once again and do visit us if ever you are down this way - you would be more than welcome

Our very best wishes

Richard and Sue Thompson

It was all excellent from start to finish. The options were clearly explained, the choices made and the journey started. The backup was there if we needed it and when I did make a mistake (I forgot to order a floor but in my haste used some of the wall boards on the ceiling and ceiling boards to form the floor) we quickly realised what was wrong and worked through to a sensible solution (I sourced some similar timber boards from my local builders merchant).

The McClung Clan

Very good – the chaps from Blackdown arrived exactly when they said they would and had the hut off the low loader and installed on the hard standing within a couple of hours. We also had some very useful advice before delivery so that we could set up the site properly, and the hut fitted precisely where we wanted it to go. All we had to do was connect up the services and we were ready to go. The build quality is outstanding-by far the best that we have seen, and we’ve seen a lot! Everyone who has seen it has commented on the quality, and it’s beautifully designed and made too.

The service from Blackdown was great. My partner and I came to see Alan and discuss our requirements then my friend (who made the cushions) and I visited the workshop when the hut was being finished. The delivery went smoothly despite there being a narrow access and a tricky small space to align the hut on its base. The Blackdown team were excellent throughout. I would definitely recommend the Hut for the cleverness of its design, particularly the foldout bed, the high standard of craftsmanship and materials used and the attention to detail. The Blackdown team were a pleasure to deal with and clearly take pride in their excellent product.

Michele at Chesil Beach

Just a quick email to thank everyone at Blackdown for our beautiful Shepherds hut. Alan and Liza thanks for all your help and advice, a big thank you to the team who built it, it is the most beautiful Shepherds hut and the craftsmanship is beyond our expectations and finally a big thank you to Will and Jamie, it probably wasn't the easiest delivery, it’s all a bit tight around here.

We’re looking forward to having lots of family and friends to stay.

The Shepherds hut beats an extension 100%.

Thank you everyone

Tanya and Nick

We rate Blackdown! Excellent pre and post delivery service. The quality of all the materials from the cast iron wheels to the oak steps are first class. Good attention to detail in the design and all the materials and fixings, with spares, were delivered in one consignment. I would recommend Blackdown for their first class design and quality of their shepherds huts.

Sarah and Mark

“Blackdown Shepherd Huts have done it again! Our five new huts are fully installed and look incredible, from the quality craftsmanship to the beautiful Scandi-interiors, they are finished to the highest standard. Our guests love them and the feedback has been fantastic; the guest stays are selling like hot cakes! The team over at Blackdown were friendly and professional throughout the whole process and we couldn’t recommend them highly enough.”

The Fish Hotel https://www.thefishhotel.co.uk/sleep/huts/

Delivery was exactly as promised, Rich arrived and we decided to unload outside the house then tow the self-build through with our small tractor. Customer service was great from the very start from when we went on line to view the options, and useful video clips to meeting at Blackdown to go through the options and see the build process. We needed basic drawings to approach the planning authorities which Alan emailed to us. The excellent self-build instructions and the video were really helpful. During the build we had a few questions which were clarified same day. We liked the friendly approach, the design quality, the instruction support, the oak cladding, the double door design. Although the self-build option clearly saves some money it is also a lot of fun and a great sense of achievement with many new skills learnt.

Glyn

The delivery service was excellent, very smooth and well planned out. The set up was effortless and it really was the “turn-key” experience. We would like to personally thank every one at Blackdown, the service from the very beginning to delivery has been second to none and I have never come across a company with such excellent customer service. We dealt a lot with Alan and Lisa who have made the whole process easy and enjoyable and have always been a pleasure to talk to.

Janie & Bob Bentley

Alan and the team were 100% fantastic, always there to accommodate changes and answer strange questions on the phone or email. The delivery was flawless; we were worried about the location as it had to go down a steep slope, but we shouldn’t have been worried as it went down no problems and was in place and ready to go within an hour or so from it arriving. The whole experience was fantastic, our hut has been made to the unique little touches we asked for and the quality of the craftsmanship is outstanding

The service from Blackdown has been absolutely faultless to the point that a potentially tricky delivery was turned into a fun event. Highly recommended. We had a very clear view on the facilities we needed and once we’d seen the quality of Blackdown’s work, choosing our hut wasn’t particularly difficult. The hut has very quickly integrated itself into the lives of our family and friends. We should have bought one years ago!

The Bland Family

Really, really pleased! When I needed a little adjustment Will came down and sorted it out, nothing was too much trouble. But to be honest the attention to detail in the hut has been great. The attention to detail, the fact that you care, and are continually looking to add to your offering, coming up with new ideas and new artisan crafts people to add that extra touch. I love the wow factor of the “posh” XL hut. The staff are always very helpful and are genuinely interest in talking to the customers. Great customer service!

Mandy at Glebe Farm

I am very pleased I took the decision to build a Blackdown Shepherd Hut. It is a quality product that will last for years and grow with the family. It is a good discussion topic within family and down at the pub, and kept me busy for five months. We will be commencing celebration visits from all around to inspect the hut from next week. It has already received very positive feedback from neighbours watching the construction. We are really starting to enjoy it – sitting on the veranda watching the sheep in adjacent field – doing what it was intended for.

Ian Hunter

We most like the joy our Shepherd Hut brings other people, the looks on their faces when they arrive and the amazing comments about how much they loved their stay. Blackdown Shepherd Huts were highly recommended to us for their quality and customer service, we wanted to support a local business and our research confirmed this. Alan was really approachable and friendly and talked us through the options available. We opted for a self-build kit as we were feeling confident of our skillset. The first week provided a steep learning curve but Will was very willing to offer the benefit of his experience. Five months later we welcomed our first guests.

Esme

Absolutely delighted! It’s everything we had hoped it would be. It is beautifully constructed, such good quality. We were also very pleased with the delivery – Will and his colleague knew exactly what they were doing, and were so very good humoured throughout what proved to be quite a challenging exercise! We are very excited about welcoming family and visitors, and to showing off our new accommodation.

Alison

Perfect!! The customer service we received during the whole process (even a year on) has been second to none…. nothing really is too much trouble for the Blackdown team. The delivery was also exceptional… I’ll never forget seeing our hut coming over the hill for the first time and within about half an hour it was in position and ready to go. We will always be grateful to Blackdown for helping us achieve our dream and our thoughts are already looking into how and when we welcome hut number 2!

Joanne & Kate at Lamberton

It is without doubt one of the best purchases we have ever made, and I cannot recommend the team at Blackdown enough- thank you!

Katherine Dunnett

The quality of the materials and the excellence of the build and craftmanship are second to none, and it was an absolute pleasure to be involved with you and the team from start to finish…

I use it daily and have made a promise to myself that it’s a shepherd hut for relaxation, not work.  It’s certainly done the job so far, as I have had a remarkable number of unintentional snoozes in there, and no doubt that there will be many more to come.

Elli Govier

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