Delivery was exactly as promised, Rich arrived and we decided to unload outside the house then tow the self-build through with our small tractor. Customer service was great from the very start from when we went on line to view the options, and useful video clips to meeting at Blackdown to go through the options and see the build process. We needed basic drawings to approach the planning authorities which Alan emailed to us. The excellent self-build instructions and the video were really helpful. During the build we had a few questions which were clarified same day. We liked the friendly approach, the design quality, the instruction support, the oak cladding, the double door design. Although the self-build option clearly saves some money it is also a lot of fun and a great sense of achievement with many new skills learnt.
